When choosing a management company, the task can be very daunting.  After purchasing your vacation home, selecting a management company is your next biggest decision.  With so many choices, you may wonder why you should choose one company over another.  Ask yourself, what characteristics am I looking for in someone who will be looking over my investment? 

So what does Orlando Management Services have to offer?

RELIABILITY - The most important aspect of property management is finding a company that will treat the property as if it were there very own.  Orlando Management Services will carefully oversee the villa and promptly attend to any issues that may arise.

AVAILABILITY - Our office hours are Monday through Friday from 9am to 5pm EST.  However, we are available 24 hours via email.  On most issues, OMS prefers email contact so that all parties have a record of any issues that may arise and the rectification of such matters.

PAYMENT OF YOUR BILLS ON TIME - Included in your management package at no additional charge, OMS is pleased to offer bill pay services.  This service includes, but is not limited to, electricity, water, cable, pest control, and sales and tourist taxes on all US bookings generated through various travel agents.

COMPUTERIZED MONTHLY STATEMENTS - Each month, you as a homeowner will receive your monthly statement via e-mail or postal service, whichever you would prefer. These are completed and sent out by the 15th of every month and will reflect the previous month (i.e. October's statement will be sent out on or before November 15th). These statements reflect any payments made on your behalf (utility bills, taxes, etc.) in addition to any US rental money collected on your behalf.

PROPERTY INFORMATION FOLDER - A property information folder will be made especially for your home and placed in the property. This folder provides your guests with everything that they will need to know while staying in your home, such as appliance operating instructions and the locations of the best restaurants and nearby supermarkets.

EMERGENCY SERVICES - Unlike many companies that hire an after-hours answering service to handle any phone calls, we believe in being available to our guests and our homeowners 24 hours a day, 7 days a week. For this reason, we have a 24-hour emergency access line so that our guests can reach us immediately.  All emergency issues will be handled immediately.  Any non-emergency issues that arise after business hours will be attended to on the next business day.

GUEST SERVICES - We provide discount attraction tickets to you and your guests. We have discounted tickets to Walt Disney World, Universal Studios, Islands of Adventure, Sea World, Busch Gardens , and area dinner shows. These tickets can be pre-ordered to ensure that we have them available, and then we will deliver the tickets to your home at registration.

LICENSING - We make sure that your home has all of the necessary licenses required by the state and the county where your home is located. We also apply for annual renewals and display the current licenses in your home.