Orlando Management Services is committed to providing you the best possible care for your home and investment property.  In an effort to provide you the highest level of service with the ease of a smooth business relationship, OMS is able to offer a comprehensive management package which covers all aspect of home maintenance and operation.  Whether you are renting your home out short term, long term, or even if it is a second home, OMS will treat your home with the utmost care to keep it looking the way it did the day you purchased it!

When signing up with OMS, you can expect the following services to be carried out on a monthly basis:

MONTHLY MANAGEMENT - OMS will oversee all aspects of your property on a monthly basis.  This includes, but is not limited to, general management, payment of utility bills, overseeing aspects of home care including maintenance and cleaning, addressing guest questions and concerns while staying at your property, and ensuring the property is maintained to the highest standard.  This is all covered under your monthly management fee.

POOL CARE - We have your pool serviced once a week, with additional callouts as needed (additional charges may apply).  The pool levels are checked and chlorine replenished.  The pool is edge brushed and vacuumed as needed.  The pool deck, cage, and patio furniture are hosed down on an "as needed" basis, usually twice a month.

LAWN CARE - Lawns are cut on a weekly basis and including edging and clean-up.  Additional services such as lawn pest control, lawn fertilization, re-mulching of plant beds, and trimming of trees and shrubs may be added for an additional charge at the owner's discretion.

AIR CONDITIONING FILTER CLEANING/REPLACEMENT - Each month, our staff will go to the home and inspect the air filter, ensuring it is cleaned on a regular basis.  On many of the newer homes, reusable filters have been fitted upon building.  These filters are cleaned each month and replaced as needed.  On older homes that use the 30 day filters, these are replaced monthly.

INTERIOR PEST CONTROL - A general pest control service will be carried out on the interior of the month and will include spraying for ants and other insects.  Call-outs are included within reason.  This charge does not include exterior pest control, yard treatment, or termite treatment.

EXTERIOR PEST CONTROL - Exterior pest control is carried out quarterly and includes weed and feed for the lawn.  In the event that this service is provided by your homeowner's association, it will not be levied.

In addition to the above monthly services that are carried out, OMS will also provide the following additional services on an "as required or requested" basis:

CLEANING - The property will be cleaned on each changeover and will be inspected by a member of management.  In the event that the stay of the guest is less than 7 nights, the guest will be responsible for the cleaning charge.  In the event that the stay is 7 or more nights, the cleaning fee, which is based on the size of the home, will be levied against the owners' account.  Spring cleans are recommended at least once a year but carried out at the owners' request, and are billed at twice the normal cleaning rate.

GUEST REGISTRATION - Upon each guests' arrival, a member of the management staff will go to the home to meet with the guests.  Guests are required to fill out a registration form and provide a passport or driving license, as well as a credit card for security of the home.  An imprint of the credit card is taken and retained until after the guest checks out.  In the event that any damage is caused to the villa during the guests' stay, the damage costs will be levied against their card.

GENERAL MAINTENANCE - In an effort to keep costs to our owners down, OMS will in-house many of the maintenance and repair items that will come up.  This includes, but is not limited to, replacement of smoke detector batteries, repairs to small appliances (i.e. garbage disposals), repairs to items in the home (doors, toilets, etc.).  In the event that OMS is unable to complete a repair and has to hire an independent contractor (such as for major appliances no longer under warranty), the owner will be immediately notified and provided with a quote to get the repair completed.